Empire Today began in 1959 as a family-owned furniture business in Chicago, Illinois. The company was originally called Empire Plastic Covers, but changed its name to Empire Home Services in 1965 to better describe its mission. This name remained until 2003, when the company received its current name after being sold to new owners. In addition to information on available flooring options, Empire Today`s website offers several resources for customers who want to learn more about flooring, including flooring cleanliness content and design ideas from real homes. Empire Today`s blog is full of useful information, although at the time of writing it hasn`t been updated in over a year. Regardless, many resources are timeless and can help customers properly maintain their floors to ensure they last for many years. „H.I.G. has spent a lot of time with our team and the company, supports our vision to become America`s first and best choice for flooring, and has made this investment to help us achieve that goal,“ Keith Weinberger, CEO of Empire Today, said in a press release. It should be noted that the reviews on the company`s website mirror the reviews on the ground of Empire`s consumer business, which are generally positive. These average ratings are 4.2 out of 5 stars.
Customers appreciated the fact that Empire Today brings product samples to the customer`s home instead of the customer having to go to a showroom. They also praised the installation process, saying it was very professional and installers worked quickly and often within the estimated project timelines. However, Empire Today`s limited financing options have led some customers to score points, as has the fact that customers can`t view prices online and need guidance in determining the price. Empire offers financing plans with monthly payments to adjust your budget with approved credit. You can also request the lowest price guarantee. The website states that if you find a similar comparable product at a lower price, the company will adjust the price of your project. Like other flooring companies, Empire does not offer post-installation refunds. For customers who want to get a better idea of their possibilities before making an appointment for a shopping at home appointment, Empire Today offers a room viewer. This tool allows guests to upload a photo of their room and choose from a selection of Empire flooring to see what they would look like in their space.
Overall, Empire Today`s reviews are positive and attuned to the quality of the company`s flooring services. Empire Today is a well-known name in the floor replacement industry. It offers a home shopping experience and digital tools that eliminate the need to buy products in a store. Empire offers a variety of flooring to choose from, including carpet, vinyl, tile, laminate, and hardwood. With so many flooring options, the final cost of flooring with Empire Today can vary depending on the size of the building space and the type of flooring chosen. Empire Today offers free quotes to customers after meeting with a representative who will help them find a flooring option that fits their needs and budget. However, the company doesn`t list prices on its website, which can make it difficult for customers to estimate the total cost before scheduling an in-home estimate. This may seem daunting to some customers, but it results in a more accurate estimate based on the customer`s exact requirements. Free quote: Get your quote from Empire Today for your flooring project today.
Empire Today LLC (commonly known as Empire Today) was founded in 1959 by entrepreneur Seymour Cohen as Empire Plastic Covers, a privately owned, Chicago-based family business consisting of a small office space. Cohen decided to expand the company`s product line in response to growing customer demand. In 1965, Empire Plastic Covers changed its name to Empire Home Services and added carpet to its product line. Over the years, Empire`s product line and the company`s national presence have grown. In December 2002, the company was sold and in January 2003 adopted its current name: Empire Today. [1] Business owners can also have their flooring replaced with Empire Today. The company offers several high-strength wall-to-wall carpet options that help reduce noise and cover large spaces. As part of the installation of commercial carpets, Empire Today will move furniture and other office supplies, so the business owner won`t have to worry about preparatory work. You can also choose different color variations from each flooring choice to see which one best suits your space. Customers can upload multiple photos of different rooms in their home to compare how their flooring looks in each area or to choose a different floor for each room. They can even save photos of their favorite flooring by taking a screenshot to show other residents of the house and get their opinion. This gives clients the confidence to know the types of floors they are most interested in before their home appointment, which can help make the appointment run smoothly.
Yes, to help its customers save money on new flooring projects, Empire Today offers deals and coupons. These special offers come and go, so it can be beneficial to stay in touch with the company to catch the best one. For example, you can save money on your project by signing up for emails. In addition, Empire has seasonal sales for various flooring products. Empire Today also stands out for its wide range of flooring, from carpets and hardwood to laminate and tile. Often, flooring companies focus on one material over another, making it harder for a customer to choose a company if they`re not sure they want carpet or hardwood. LL Flooring, for example, offers a wide range of hardwood floors, but no carpet, leaving customers who aren`t sure what type of flooring feel more limited. Additionally, LL Flooring does not offer in-home consultation, so customers must walk into a showroom to see flooring options, which can be a disruptive factor for those who prefer the convenience of Empire Today`s home shopping service. Luna offers a similar flooring selection to Empire Today, including a wide range of carpet options, but customers can`t see the exact carpet selection on Luna`s website as they do on Empire Today`s website. These factors will help you determine the final cost of your flooring project, and the flooring expert will give you a complete estimate. The company does not promise any hidden fees after this initial offer.
Executives whose companies supplied Empire Today stores said the company failed on many fronts. A carpet factory executive who attended the opening in Westbury told FCNews: „It seemed doomed to fail before they even started. They never staffed their businesses with people who knew the company well; they never advertised their business; They didn`t do much to modernize their showrooms, and they were narrow-minded. When we made suggestions on specific products, they said, „We`re going to do business our way.“ They never listened to us. Empire Today offers free home estimates for customers interested in renewing their floors. Scheduling is easy and clients can make an appointment online or call to make an appointment. Empire Today says customers can book appointments the next day, which is ideal for those who want to get their new flooring project off the ground quickly. Customers will receive an email from Empire Today confirming their appointment, which is for a 2-hour window where the representative arrives. If the client needs to book a new appointment, they can do so by calling Empire Today – there is no way to reschedule appointments online. Specialty retailers who learned about closures stated that success in the retail flooring channel requires special commitment and that the size of the company does not matter if the model itself is not trustworthy.
„Companies like Empire Today don`t sell touch products like we do — they specialize in selling dollars, not flooring,“ said Steve Weisberg, president of Crest Flooring in Allentown, Pennsylvania. „To succeed in our type of business, you have to be sincere in everything you do and keep your promise to do a good job. No matter how big you are, you must not lose sight of this fact, otherwise you will lose. If the customer doesn`t have access to a photo of their space, they can choose from a variety of demo rooms to see what each flooring option will look like. Demonstration rooms include living rooms, kitchens, bedrooms and bathrooms. Once the client has selected their demo room, they can change the flooring options like a photo of the house.
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